Are your ears burning?
What are people saying about you? More importantly, what are your customers saying about you?
Traditional surveying and focus group methods have long struggled to tap into crucial "word of mouth" information. But more and more, people are expressing their opinions online, especially within the newest social networking sites and services.
It's difficult to datamine these sites, and while the Brainy Broads are more than happy to do that work for you, there are a few very new online tools that you can use.
With Omgili, you can search what people are saying online because Omgili gathers its data directly and in real time from blogs, forums, and other discussion-oriented sites and services. While Omgili is general, there are industry specific tools as well. For example, with Snooth, if you are a wine maker or otherwise invested in opinions about specific wines, use this site to find ratings, reviews, and demographic information by and about the people who like (or don't) your wine.
As always, if you'd rather let us do the legwork or have us delve more deeply into datamining the dark web, contact the Brainy Broads.